Summary of six key points that customers care about in website production companies
Today, small and medium-sized companies rarely analyze and study what customers care about when making websites.However, as a professional website production company, imitation websites must understand the needs of customers, how to make good customer concerns during the website production process, and list the key points that customers care about in website production as the main considerations.Below, the author of the Suyou Network Website Production Company will analyze the most critical details in website production or the key points that customers care about most.
(1)、Page design
Many website production companies believe that function is the first priority of website construction, but in fact page design is.In the eyes of customers, how page design directly determines the quality of a website.The first impression given by an intuitive and vivid website page will also become the last impression given by the website, followed by the function of the website.
(2)、Online time
Many website production companies have this problem. Most of the time when the website is truly launched is later than the scheduled time with customers. It is not a problem with one party, but it takes too much time to confirm the website.Customers would rather spend more time modifying the website until it meets their requirements, than rushing to go online before the website is modified.
(3)、After-sales service
The concerns about after-sales service are reflected in the customer's concern that if the website production company goes bankrupt one day, it will affect the inability to use their website.Therefore, we will first learn about the company's development during the preliminary negotiations.If this is placed before signing the contract, it is the same as the price and is one of the factors that customers consider the most.
(4)、Detail processing
Website production companies like to grasp the entire website production process from a macro perspective, but in fact, customers attach great importance to details. They may repeatedly ask you to make modifications again and again because some details of the website are not handled properly. However, there are few customers who require the original design to be overturned and remade, unless your production is too bad, or the customer's idea changes too quickly.
(5)、Modify permissions
Customers like to control all their own things in their own hands, rather than everything must be handled through you.Therefore, he will definitely ask you if there is a website management backend, and what things can be operated through the website backend. Even if he doesn't want to do it himself, throw the information to you and ask you to make the website look like he likes, and he will ask you to provide the backend permissions.
(6)、Website ownership
The ownership of a website refers to the domain name, space and website FTP ownership of.Only when customers own these materials can they truly own the ownership of the website, not just the right to use it.Many customers are not familiar with website production, so they choose "one-stop"Website building service”，As long as a certain fee is paid, the website production company will fully match all the things needed for website production.However, to have ownership of the website, you need to have management rights to these materials.
Finally, the author of Suyou Network website production summarizes that in fact, the key points that customers care about in website production are not just the above.How should we help customers resolve their doubts from the perspective of a professional? The key is to win the trust of customers, rather than just evading and perfunctory when asking questions from customers.We must be brave enough to meet the questions raised by our customers and challenge innovation. Only in this way can we win every battle in our future work.
The above is the "Summary of Six Key Points Customers Care for Website Production Company" shared by Suyou. Thank you very much for reading this article patiently. We will provide you with more information on reference, use or learning and communication.We can also provide you with:Enterprise website construction, website imitation, website copying, imitation site, foreign trade website construction, foreign trade website construction, company official website productionFor services, our company serves customers with the service concept of "integrity, professionalism, pragmatism and innovation".If you need cooperation, please scan the code to consult, and we will serve you sincerely.
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